Terms of Service

Please read these Terms of Service carefully before using the Pizza Inn website or placing any order through our platform. By accessing or using our services, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

Welcome to Pizza Inn. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Inn ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizza-inn.rest (the "Website"), as well as any related services, features, content, or applications offered by Pizza Inn (collectively, the "Services").

By visiting our Website, creating an account, placing an order, or otherwise interacting with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree to these Terms in their entirety, you must immediately discontinue use of our Website and Services.

These Terms apply to all visitors, registered users, customers, and any other parties who access or use our Services. Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes.

You represent and warrant that you are at least eighteen (18) years of age, or that you are accessing our Services under the supervision of a parent or legal guardian who agrees to these Terms on your behalf. If you are accessing our Services on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Services

Pizza Inn is a food service business operating in the United States. Through our Website at pizza-inn.rest, we offer the following services to our customers:

• Online Food Ordering: Customers may browse our menu and place orders for pizza and other food items for delivery or in-store pickup through our Website.
• Menu Information: We provide detailed descriptions, pricing, nutritional information, and allergen disclosures for menu items available at participating locations.
• Delivery Services: We offer food delivery services within designated service areas. Delivery availability, fees, and estimated delivery times may vary based on your location and current operational capacity.
• Carryout/Pickup Services: Customers may place orders in advance for pickup at our physical locations during operating hours.
• Account Management: Registered users may create and manage personal accounts to track order history, save favorite items, and manage delivery preferences.
• Promotions and Loyalty Programs: From time to time, we may offer special promotions, discount codes, coupons, or loyalty reward programs subject to additional terms and conditions.
• Customer Support: We provide customer service assistance via email at [email protected] for inquiries, complaints, and general support.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Menu availability, pricing, and promotions are subject to change without prior notice. Certain items may only be available at specific locations or during specific hours of operation. Pizza Inn does not guarantee that any particular menu item will be available at any given time.

3. User Accounts and Registration

While some features of our Website may be accessible without registration, certain Services — including online ordering — may require you to create a user account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your account credentials, including your password;
• Immediately notify us at [email protected] of any unauthorized use of your account or any other breach of security;
• Accept responsibility for all activities that occur under your account, whether or not authorized by you.

Pizza Inn reserves the right to refuse registration, cancel accounts, or remove or edit content at our sole discretion. We may suspend or terminate your account if we believe that your actions violate these Terms or are harmful to Pizza Inn, other users, third parties, or the public interest.

4. User Obligations and Prohibited Activities

As a condition of your use of our Website and Services, you agree to comply with all applicable federal, state, and local laws, rules, and regulations. You further agree to use our Services only for lawful, legitimate purposes.

4.1 Prohibited Conduct

You expressly agree that you will NOT engage in any of the following activities:

• Use the Website or Services for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation;
• Submit false, misleading, or fraudulent information, including but not limited to fraudulent orders, false payment information, or misrepresentation of your identity;
• Attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website;
• Use any automated tools, bots, scrapers, crawlers, or similar technologies to access, collect, or copy content from our Website without our express written permission;
• Interfere with or disrupt the integrity, performance, or security of our Website, servers, or networks;
• Transmit any viruses, malware, ransomware, spyware, or other malicious or harmful code or programs;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Website;
• Harvest or collect email addresses or other personal information of other users from the Website without consent;
• Use our Website to send unsolicited commercial messages or engage in any form of spam;
• Impersonate any person or entity, or falsely claim an affiliation with any person or entity;
• Use the Website or Services to make speculative, false, or fraudulent orders;
• Attempt to circumvent any technological protection measures or security features of the Website;
• Engage in any commercial activity on or through the Website without our prior written consent;
• Post, transmit, or otherwise make available any content that is defamatory, obscene, threatening, abusive, hateful, harassing, or otherwise objectionable.

Any violation of these prohibitions may result in immediate termination of your account and access to our Services, and may expose you to civil or criminal liability under applicable United States federal and state laws, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.).

5. Ordering, Payment Terms, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected items at the prices listed. Pizza Inn reserves the right to accept or decline any order for any reason. An order is considered accepted when you receive a confirmation notice from us acknowledging receipt of your order.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel any affected orders and refund any payments made.

5.3 Payment Methods

We accept various forms of payment as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You will promptly update your payment information if it changes.

All payment transactions are processed through secure third-party payment processors. Pizza Inn does not store complete credit card or payment account numbers on our servers. By submitting payment information, you authorize us to charge the applicable fees to your designated payment method.

5.4 Delivery Fees and Service Charges

Delivery orders may be subject to delivery fees, service charges, and applicable taxes as disclosed at checkout. These fees are non-refundable except as expressly provided in our refund policy.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience an issue with your order, please contact us immediately at [email protected]. Refunds or order credits may be issued at our sole discretion in cases of verified quality issues, incorrect orders, or delivery failures attributable to Pizza Inn.

6. Intellectual Property Rights

6.1 Pizza Inn's Intellectual Property

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, images, icons, photographs, audio clips, video clips, data compilations, software, and the overall design and layout — are owned by Pizza Inn or its licensors and are protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and applicable state intellectual property laws.

The Pizza Inn name, logo, and all related names, logos, product and service names, designs, slogans, and trade dress are trademarks of Pizza Inn or its affiliates or licensors. You may not use such marks without the prior written permission of Pizza Inn.

6.2 Limited License to Users

Subject to your compliance with these Terms, Pizza Inn grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes related to your use of our food ordering and related services. This license does not include:

• Any resale or commercial use of the Website or its contents;
• Any collection or use of any product listings, descriptions, or prices;
• Any derivative use of the Website or its contents;
• Any use of data mining, robots, or similar data gathering and extraction tools;
• Downloading or copying of account information for the benefit of another merchant.

6.3 User-Submitted Content

If you submit any content to our Website, including but not limited to reviews, feedback, comments, suggestions, or images ("User Content"), you grant Pizza Inn a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media format and through any media channels. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe the intellectual property rights of any third party.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES PROVIDED BY PIZZA INN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA INN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY INFORMATION OR CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES REGARDING FOOD QUALITY BEYOND OUR REASONABLE OPERATIONAL CONTROLS.

Pizza Inn does not warrant or represent that the Website will be compatible with all hardware and software configurations. You acknowledge that your use of the Website and our Services is at your sole risk.

Nutritional and allergen information provided on our Website is intended as a general guide only. Actual product ingredients and nutritional content may vary. Customers with food allergies or dietary restrictions should exercise caution and contact us directly at [email protected] for the most current and specific information before placing an order.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA INN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• LOSS OF BUSINESS OR ANTICIPATED SAVINGS;
• COSTS OF SUBSTITUTE GOODS OR SERVICES;
• PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF OUR SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.

THESE LIMITATIONS APPLY WHETHER THE CLAIMS ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT PIZZA INN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL PIZZA INN'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA INN IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Inn and its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Website or Services;
• Your violation of any applicable federal, state, or local law or regulation;
• Your infringement of any third-party intellectual property right;
• Any User Content you submit, post, or transmit through our Website;
• Any fraudulent or false information you provide to Pizza Inn;
• Your violation of any rights of another person or entity;
• Your negligence or willful misconduct.

Pizza Inn reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Pizza Inn in asserting any available defenses. You agree not to settle any matter without the prior written consent of Pizza Inn.

10. Food Safety and Allergen Disclaimer

Pizza Inn takes food safety seriously and complies with applicable United States Food and Drug Administration (FDA) regulations and relevant state and local health department requirements. However, we cannot guarantee that our products are free from all allergens, including but not limited to: gluten, peanuts, tree nuts, dairy, eggs, soy, wheat, fish, and shellfish.

Our kitchen environments may handle common allergens, and cross-contamination is possible. Customers with known food allergies or intolerances should contact our team directly at [email protected] before placing an order. Pizza Inn shall not be liable for allergic reactions or adverse health effects resulting from the consumption of our products by individuals who have failed to disclose known food allergies or dietary restrictions.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Pizza Inn. These links are provided for your convenience only. Pizza Inn has no control over the content, privacy policies, or practices of any third-party websites and assumes no responsibility for them.

We strongly advise you to read the terms and conditions and privacy policy of any third-party website you visit. Pizza Inn does not endorse any third-party websites, products, or services and shall not be held responsible or liable for any losses or damages of any kind incurred as a result of your use of or reliance on any third-party content, goods, or services.

12. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, share, and protect information we receive from users of our Website. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

To the extent applicable, Pizza Inn complies with the California Consumer Privacy Act (CCPA/CPRA), as amended, and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) regarding data collection practices and consumer privacy rights.

13. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without giving effect to any principles of conflicts of law.

You agree that any legal action or proceeding between you and Pizza Inn arising out of or relating to these Terms or the Services shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

These Terms are also subject to applicable federal consumer protection laws, including but not limited to the Federal Trade Commission Act, which prohibits unfair or deceptive acts or practices in commerce. Nothing in these Terms shall be construed to limit any rights you may have under applicable federal or state consumer protection laws.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Pizza Inn at [email protected] and attempt to resolve any dispute informally. We will use good faith efforts to resolve the dispute within thirty (30) calendar days of receiving your notice. If the dispute cannot be resolved informally within this period, either party may proceed to formal dispute resolution as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES RATHER THAN JURY TRIAL OR CLASS ACTION.

Except as provided in Section 14.4 below, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in the United States before a single arbitrator.

The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND PIZZA INN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

14.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Small claims court actions within the applicable jurisdictional limits may also be brought in the appropriate small claims court.

15. Term and Termination

15.1 Term

These Terms of Service shall remain in full force and effect for as long as you use our Website or Services. Certain provisions of these Terms, by their nature, shall survive termination, including but not limited to Sections 6 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 13 (Governing Law), and 14 (Dispute Resolution).

15.2 Termination by Pizza Inn

Pizza Inn reserves the right, in its sole discretion, to terminate or suspend your access to all or any part of the Website and Services at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to:

• Violation of any provision of these Terms;
• Fraudulent, abusive, or otherwise illegal activity;
• Conduct that Pizza Inn believes is harmful to other users, third parties, or the business interests of Pizza Inn;
• Any request by law enforcement or government agencies.

15.3 Termination by You

You may terminate your account and your use of our Services at any time by contacting us at [email protected] with a request to deactivate your account. Termination of your account does not relieve you of any obligations or liabilities incurred prior to termination.

16. Changes to Terms of Service

Pizza Inn reserves the right to revise and update these Terms of Service at any time at our sole discretion. All changes are effective immediately upon posting to the Website at pizza-inn.rest. The "Last Updated" date at the top of these Terms will indicate when the most recent revisions were made.

Your continued use of the Website and Services following the posting of revised Terms constitutes your acceptance of and agreement to the changes. We encourage you to review these Terms periodically to stay informed of our current policies and practices.

For material changes to these Terms, we may provide additional notice to you through the email address associated with your account or through a prominent notice on our Website. It is your responsibility to maintain an accurate and current email address in your account profile.

17. Severability

If any provision of these Terms of Service is found to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

In such cases, the invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision to the greatest extent possible under applicable law. The failure of Pizza Inn to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Pizza Inn in writing.

18. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies or guidelines published on our Website, constitute the entire agreement between you and Pizza Inn with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, warranties, and understandings — whether written or oral — between the parties relating to such subject matter.

No waiver by Pizza Inn of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Pizza Inn to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Force Majeure

Pizza Inn shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic or epidemic events, government orders or regulations, labor disputes, power outages, internet service interruptions, acts of terrorism, or any other similar extraordinary events ("Force Majeure Events").

In the event of a Force Majeure Event, Pizza Inn will make reasonable efforts to notify affected customers and resume normal operations as soon as reasonably practicable. During any Force Majeure Event, Pizza Inn may suspend or limit services, and orders may be subject to cancellation or delay without liability.

20. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, your use of our Website, or our Services, please do not hesitate to contact us using the information provided below:

We are committed to addressing all inquiries and concerns in a timely and professional manner. For the fastest response, please contact us via email at [email protected]. We strive to respond to all customer communications within two (2) business days.